7.07.98

I was looking at a Victoria's Secret "Angels 2000" brochure today. The models all look rather scary, like lingerie-clad Klingons. Anyway, I noticed that of the four models, all were white. "Hmm," I thought, "I think I shall call Victoria's Secret and see what they have to say about that!" And now, for the rest of the story:

Annie calls 1-800-HER-GIFT and listens to the recorded British voice (British, but VS is a Cleveland-based company). "Press whon foh cahtahlohgh oh-ah-dahs. Press tew to rekwehst a cahtahlohgh..." There was no number to press for customer comments, so I pressed one and was whisked from hearing a Londoner to midwesterner. She transferred me to customer service, and that's where the fun began.

phone: VICTORIA'S SECRET CUSTOMER SERVICE THIS IS JENNIFER!

me: Hello! I have a comment about this insert that came with my bill.

jennifer: OKAY!

me: It's the Angels 2000 foldy brochure.

jennifer: OKAY!

me: Yeah, anyway, I was looking at it, and boy is Stephanie Seymour busty-

jennifer: YES SHE IS!

me: Well, so I looked at the rest of the brochure, and there are four leggy supermodels with impossibly perfect bodies-

jennifer: YES! ESPECIALLY STEPHANIE SEYMOUR! SHE'S HAD THREE BABIES!

me: Yes, that's nice, but what I wanted to say was that there are no women of color. Just white women in underwear.

jennifer: TYRA BANKS IS OUR SPOKESMODEL-

me: She's busty too.

jennifer: YES, AND SHE'S ALL NATURAL!

me: Yes, I know, I read her book [I am embarrassed to admit this, but I did, and she's not a dingbat], but Tyra isn't on this brochure, and you know, it's not just white women who need underwear.

jennifer: TYRA BANKS IS OUR SPOKESMODEL! SHE IS OUR OFFICIAL VOICE! SHE GOES AND TALKS ABOUT OUR PRODUCTS! VICTORIA'S SECRET IS PROUD TO HAVE TYRA AS OUR SPOKESMODEL!

me: But my point is that there aren't any women of color featured in here, and I'm a white girl from the midwest, and it still seems odd-

jennifer: BUT WE DO HAVE TYRA WEAR OUR LINE!

me: Well, yes, but I'm just saying, it would be nice to have a more diverse representation as far as models go.

jennifer: TYRA TYRA TYRA! TYRA!

me: I do have something positive to say, though.

jennifer: YES!

me: That French model you've been using, Laetitia Casta? First of all, can I say that I am jealous because I am her age and I certainly do not look like that? Anyway, I'm glad that she's not super skinny. She has a bit of pudge.

jennifer: YES SHE DOES!

me: I like the French pudge.

jennifer: WELL, I'LL BE SURE TO ENTER YOUR COMMENTS INTO THE DATABASE!

me: Okay. Thanks.

jennifer: THANK YOU FOR CALLING VICTORIA'S SECRET!